Terms and conditions

Should you wish to book one of our cottages, please refer to the booking/availability page on this website. This gives an indication of the current booking position, but is not a guarantee of availability.

If your preferred cottage is shown as un−booked, please complete and submit the form to make a provisional reservation. We will then contact you to complete the booking procedure.

All bookings are subject to our terms and conditions which are shown below.

Reservation
A provisional reservation will be held for 7 days. If we have not received your completed and signed booking form with the appropriate deposit within 7 days, we regret that your reservation will lapse.

Deposit
If a booking is made eight weeks or more before the holiday starts, a deposit of one−third of the full rent must be paid. The balance is payable not later than eight weeks before the start date. If your holiday begins less than the eight weeks from the time of booking the full rent is payable immediately.

Cancellation
In the event of cancellation less than eight weeks before a holiday begins, the whole rent is payable unless we succeed in re−letting. With more than eight weeks notice, the deposit only would be forfeit.

Arrival and Departure
All holidays start and finish on a Saturday (except as agreed for out−of−season short breaks). For Peace and Plenty tenancies commence at 3.00 p.m. on the first day and terminate at 10.00 a.m. on the day of departure. For Ring and Thimble tenancies commence at 4.00 p.m. on the first day and terminate at 11.00 a.m. on the day of departure.

Short Breaks
Short breaks are available for both properties during low season (November to the end of March excluding school holiday peak periods). A minimum of 2 nights is required. Prices start from £250 for 2 nights. Please contact us if you require more details.

Composition of Parties and Age Limits
We are essentially providing family holidays and it is our policy not to accept bookings from groups of young people under the age of 25 and/or large all male or all female parties. This policy is not intended to be discriminatory, but is merely to protect ours and the other guests’ interests.

Parking
There is parking for cars at both properties.

Smoking
We regret that our properties are available to non−smoking guests only.

Pets
We regret that no pets are permitted in our properties.

Electricity, Central Heating, Logs & Linen
Electricity is included in the rent, as is central heating. All fuel for multi burner is provided free of charge in both cottages. Bed linen, towels and tea towels are provided. Please note beach towels are not provided.

Tenants’ Obligations
The tenant agrees:

a. To pay for any losses or damage to the property
b. To take good care of the property and leave it in a clean and tidy condition at departure. Boscrowan reserve the right to make a charge for extra cleaning if the property is not left in a satisfactory condition
c. To permit the owners and their agents reasonable access to the property
d. Not to part with possession of the property, or share it, except with members of the party listed on the booking form
e. Not to exceed the total number of people stipulated in the property description

Liability
Boscrowan shall not be liable for any loss, damage, expense, accident, injury or inconvenience whether to person or property which the applicant or any other person may suffer or sustain arising out of or in respect of any letting.

Governing Law
The contract embodied in the booking is governed by English law, and subject to the exclusive jurisdiction of the English courts.

Complaints
We try to take every care to prepare our properties to a standard whereby our visitors will enjoy their holidays. If a problem or cause for complaint does arise, please let us know immediately. Every effort will then be made to assist you. It is frustrating for all parties if you write after your holiday to tell us about a problem that could have been solved had we known at the time.

All correspondence to:
Mrs. Elizabeth Harris, Boscrowan, Heamoor, Penzance, Cornwall TR20 8UJ
Telephone: (01736) 332396 E-mail: elizabeth@boscrowan.co.uk